Privacy Statement for One Hundred Stars Europe BV

Privacy Statement for One Hundred Stars Europe BV

Update 23/06/2023

At One Hundred Stars Europe BV, we value your privacy and are committed to protecting your personal information. This Privacy Statement outlines how we collect, use, disclose, and protect your personal data when you visit our website or use our services. Please read this statement carefully to understand our practices regarding your personal information.

Contact details:

Our full details are:

Full name of legal entity:  One Hundred Stars Europe BV                                    Privacy Manager:             Heather Stevenson                                                        Email address:                 Heather.Stevenson@onehundredstars.co.uk                Telephone number:          0114 2727852

You have the right to make a complaint at any time to the Belgium DPA, the Belgium’s supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the DPA so please contact us in the first instance.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

  1. Data Collection:
  • Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or create an account on our website. This information is used to process your orders, deliver products, and communicate with you regarding your purchase.

We may collect, use, store and transfer different kinds of personal data about you from visiting our website or contacting us via email or telephone, and which we have grouped together follows:

Identity Data includes first name, last name and title.

Contact Data includes billing address, delivery address, email address and telephone numbers. Financial Data includes bank account and payment card details.

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes your username and password when using the website, purchases or orders made by you, your interests, preferences, feedback and survey responses.

Usage Data includes information about how you use our website and products.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

  1. Cookies and Similar Technologies:

We use cookies and similar technologies on our website to enhance your browsing experience and personalize the content you see. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control and manage cookies through your browser settings.

 

  1. Data Disclosure and Sharing:
  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and marketing agencies. These service providers are bound by contractual obligations to keep your information confidential and secure.
  • Legal Compliance: We may disclose your personal information when required to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  • Aggregated and Anonymized Data: We may aggregate and anonymize data to generate statistical or analytical insights. This data does not personally identify you and may be shared with third parties for various purposes.

It is not considered that Aggregated and Anonymised Data is personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

  1. Data Security:

 We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

 

  1. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

  1. Your Rights:

You have the right to access, rectify, or erase your personal information held by us. You can also object to the processing of your data, restrict its processing, or request data portability. To exercise these rights or seek clarification, please contact us using the information provided below.

 

  1. Changes to this Privacy Statement:

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the revised date will be indicated at the top of the statement.

 

Please note that this Privacy Statement is specific to One Hundred Stars Europe.